Client Overview

Uruk is a project management consulting firm with over 20 years of global experience delivering complex projects and developing proprietary methodologies, frameworks, and best practices. Over time, the firm generated a vast body of intellectual property, spanning methodologies, research papers, project templates, training content, and media resources. This knowledge remained distributed across legacy systems, personal archives, and disconnected content repositories.

Challenge

Uruk’s leadership recognized a growing risk: their institutional knowledge, accumulated over decades, was becoming fragmented and difficult to access.
New consultants struggled to onboard efficiently, senior experts’ tacit knowledge wasn’t being codified, and valuable materials from past projects weren’t easily reusable for new engagements.

Beyond internal efficiency, Uruk also sought to leverage this intellectual capital externally, turning their content into a thought leadership and client acquisition engine. They needed a scalable digital platform that could unify their data, make it searchable through natural language, and enable new levels of engagement with clients and the Uruk community.

Innavera’s Approach

Innavera designed and deployed Uruk AI, an intelligent knowledge management platform that seamlessly combines content management, semantic AI search, and engagement analytics.

Our multidisciplinary team led the end-to-end delivery, from discovery and data mapping to engineering and AI integration, following Innavera’s hybrid model that bridges strategy, technology, and user experience.

Key initiatives:

• Knowledge Mapping & Digitization: Conducted a full content audit of 20+ years of documents, presentations, publications, and media assets.
• AI-Powered Search Engine: Deployed semantic retrieval models enabling users to query the entire library (PDFs, videos, presentations) in natural language.
• Generative AI Assistant: Built an interactive AI agent to answer context-aware questions, summarize materials, and surface insights.
• Lead-Capture Integration: Embedded inquiry tracking and analytics to identify high-intent prospects and inform marketing strategies.
• Governance & Version Control: Established a modular backend for content contribution, versioning, and continuous knowledge updates.
• Web Integration: Integrated the platform into Uruk’s website, making selected resources publicly accessible to clients and the wider community.

Outcome & Impact

Uruk AI transformed a static archive into a dynamic, intelligent ecosystem supporting consulting excellence, learning, and client engagement.

Results:

• 40% faster onboarding and internal knowledge access for consultants.
• Thousands of documents and resources unified under one searchable interface.
• Improved project delivery through reusable frameworks and case references.
• New data-driven insights into customer interests and lead behavior.
• Elevated Uruk’s market positioning as a pioneer in AI-enabled project management.